Acidni Voice answers your phone 24/7 in a natural voice, takes complete messages, answers questions, books appointments and transfers the calls that matter, then texts or emails you a summary.
Plans from $49/month · No contracts · Cancel anytime
Example call (illustrative)
Assistant: Thanks for calling Bright Smile Dental. I'm an AI assistant and this call may be recorded. How can I help?
Caller: Hi, do you have anything open Thursday afternoon for a cleaning?
Assistant: Let me check. I have 2:30 or 4:00 on Thursday. Which works better?
Caller: 2:30, please.
Assistant: Great, can I get your name and the best number to reach you?
Everything a great front desk does, without the hold time.
Natural-sounding voices pick up on the first ring, nights and weekends included. No hold music, no voicemail maze.
Name, callback number, reason and urgency, read back to the caller for accuracy and sent to you by email or text.
Hours, location, services, policies and anything in your uploaded documents, answered the way you wrote them.
Checks your Google or Outlook calendar in real time and books open slots (Pro and up).
Hands live callers to you or your team when it matters, with your rules for when and after hours.
Replies to texts on the same number and can send callers your booking link (opt-out honored automatically).
Detects the caller's language and answers in it (Pro and up).
Call or text your own line to add contacts, move appointments, update FAQs or hear recent calls. PIN-protected.
Create an account in about two minutes. No contracts.
Our 8-step setup covers greeting, hours, FAQs, calendar, transfer rules and notifications. Upload documents to the knowledge base.
Get a new local number or forward your existing line. We review and activate it, then your assistant starts answering.
Pick the plan that fits your call volume. Upgrade or downgrade anytime.
300 min included · $0.25/min after · 1 line
1,000 min included · $0.20/min after · 1 line
2,500 min included · $0.15/min after · 3 lines
5,000 min included · $0.12/min after · 5 lines
Prices in USD, billed monthly through Stripe. Usage beyond included minutes is billed per minute at the plan's rate. Phone number included (new local number, or forward or port yours; activation subject to review). Taxes may apply.
Your voice agent doesn't just talk. It writes to your CRM, books on your calendar and opens tickets in your helpdesk.
GoHighLevel, HubSpot, Salesforce and Reevo: create or update contacts, log calls and notes, and look up existing customers.
Microsoft Outlook / 365 and Google Calendar: live free/busy checks and booking.
Practice-management, scheduling and EHR platforms through their APIs or integration partners (custom project, Compliance plan for PHI).
Zendesk, Freshdesk, ServiceNow, Jira Service Management and similar: open and route tickets from calls.
Push every call, message and lead to any system with signed webhooks, our API, or Zapier/Make workflows.
Instant summaries to the people who need them, with per-line routing.
Calendar connections are self-serve. Other integrations are set up with our team, and availability depends on your plan and the vendor's API.
Acidni builds custom integrations and workflows that your voice agent runs on every call, so callers get real answers and your team gets clean, structured data.
Plumbing, HVAC, electrical, roofing: capture every emergency call, book estimates, transfer true emergencies.
Appointment requests, office hours and directions, after-hours messages. On the Compliance plan, PHI is redacted from transcripts and kept out of email and text.
Intake questions, conflict-check details, consultation booking, and urgent-matter transfer.
Showing requests, maintenance calls, tenant FAQs, after-hours triage.
Accounting, insurance and consulting: qualify leads, book consultations, answer service questions.
Hours, menus, availability, reservations and order-status questions.
Callback requests and appointment scheduling, with audit logs and retention controls on the Compliance plan.
Service appointments, parts questions and status updates.
Callers are told at the start that they're speaking with an AI assistant and that the call may be recorded or transcribed.
Texts go only to people who contacted you or opted in. STOP and HELP are honored automatically, and we maintain an internal do-not-contact list. Outbound calling requires prior consent.
We record your acceptance of our terms and recording notices during setup. You choose where call data goes and how long it's kept.
The Enterprise Compliance plan is HIPAA-ready with a signed BAA, PHI redaction, isolated data, MFA, IP allowlisting and audit logs. We don't claim certifications we don't hold.
Data is stored in Microsoft Azure (US). Payments are processed by Stripe, and we never see your card number. Read our Privacy Policy and Terms.
Yes. Every call starts with a short disclosure that the caller is speaking with an AI assistant and that the call may be recorded or transcribed. We do not let you turn that off.
Yes. You can forward your current number to the assistant, port it to us, or get a new local number.
It never invents prices, policies or availability. It takes a detailed message or transfers the caller, depending on your rules.
Each plan includes monthly minutes of AI call time. Extra minutes are billed per minute at your plan's overage rate. You can see usage in your dashboard.
Yes, anytime. There are no contracts. Cancellation takes effect at the end of the billing period.
The Enterprise Compliance plan is HIPAA-ready: we sign a Business Associate Agreement and turn on PHI redaction, isolated storage, MFA, audit logs and retention controls. We are not "HIPAA certified" (no such certification exists). Talk to sales for details.
Not by default. Any outbound calling or texting requires the caller's prior consent and follows TCPA and do-not-call rules.
Yes. Calendars connect in a few clicks. CRM, helpdesk and practice-system integrations are available, and we build custom ones.
Tell us about your business and call volume. We'll get back within one business day.
Email: jgill@acidni.net